Name first, then the code
The staff member taps their name in the list and enters their code. The code is checked against one name only, the one they picked, so no code ever lets someone in under another person's name by chance.
A code per employee
One device, two cashiers each under their own name
A staff member taps their name and enters four digits, and everything they do after that is recorded against them: the order, the payment, the return and the drawer opening. At the end of the shift you know each person's share.
Why a shared "store account" on the till hides everything
Most restaurants run the till on one store account, because an account per staff member needs an email, a password and a seat on the subscription. The result: every order is under the store's name, and when the drawer comes up short you do not know who was on the till, who did the return, or who opened the drawer without a sale.
In Loqma, the account stays one, but each staff member has a name and a four-digit code. They pick their name and enter their code, and every action after that is recorded against them, not the store.
How it works in Loqma
No account, no email
A staff member is a name and a code, not a user. So there is no email or password to set up, and they do not count against the number of users on your plan.
Every action under its owner
The order, the payment, the return, the refund, deposits into and withdrawals from the drawer, and opening and closing the shift - all recorded under the staff member who did them.
Each person's share on the Z report
The printed X and Z reports carry a "By employee" section: what each person took and how many transactions, their refunds and the cash movements they made. The shift log names each shift after whoever opened it.
Works with the internet down
The staff list and codes are kept securely on the device, so staff sign in with their code even offline. An order rung offline stays under the person who rang it, even if someone else signs in before it syncs.
The screen never shows the code
The keypad draws dots instead of digits, because the till faces the queue. A wrong code says nothing about why, so nobody can tell from the screen whether a name exists or the code was wrong.
The details that matter when you reconcile
- A manager adds staff and changes their codes from the dashboard, and can look up a code someone forgot
- A staff member can belong to one branch only, or to every branch
- A deleted staff member keeps their name on past reports, so shift history is never lost
- Payments nobody rang (the online store and table QR codes) are recorded under their channel, not the cashier at the device
- With no staff member selected, the sale continues under the account, so the till never stalls
- The code is never written to logs or analytics, only the fact that it was set or changed and by whom
- Two staff with the same code cause no problem, because the name is picked first
- On the tablet and the desktop app
Staff codes are in every plan and do not count against your users. Pricing
Common questions
No. A staff member on the till is a name and a four-digit code, not a user. You can add all your cashiers without an email for each, and they do not count against the plan's users.
No. The code decides who performed the action, not what they are allowed to do. Permissions (such as discounting or voiding) come from the account on the device, so for a staff member with fewer permissions, give them a device signed in to an account with fewer permissions.
On the printed X and Z reports, in the "By employee" section: what each person took, their transactions, refunds and cash movements. The sales reports in the dashboard currently group by the signed-in account, not by staff code.
A manager opens the staff list in the dashboard and looks it up or changes it. The code identifies who is working; it is not a password to the system.
It makes selling under a colleague's name a deliberate act rather than an accident, since it needs their code. But a code typed in front of people can be seen, so it keeps the daily count honest and is no substitute for permissions and oversight.
Not at the moment. Attendance and shifts in the staff section run on user accounts. The staff code is for selling and the drawer at the till.
Let Loqma get to work before the next shift starts.
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